Gregory Pennington Reviews

96%

of our customers are pleased with our service.

PostedRatingComment (122 total reviews)
13-Apr-2018Excellent
++
Good service very helpful
10-Apr-2018Excellent
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really helpful with helping me with my current financial situation and given me hope of being debt free in a few years
06-Apr-2018Excellent
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Great service pleasant and efficient staff
28-Mar-2018Excellent
++
Great communication, great advisers. All round great help.
26-Mar-2018Excellent
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Efficient, professional and caring.
24-Mar-2018Excellent
++
From day one my experience with Gregory Pennington has been amazing,I always got to talk to them whenever needed, great company and great people
16-Mar-2018Excellent
++
I found Natalie very understanding of the personal problems I had and she made me feel less anxious about the problems I had as to paying my monthly fee she explaned what would happen and put my mind at ease all in all she was very professional
15-Mar-2018Poor
-
The service has been great. Ive been kept informed all the way. The only down side is the high monthly charge to people who are already struggling.
04-Mar-2018Good
+
They set up the account very well and leave me messages of what is going on and let me know when they receive my payments
20-Feb-2018Poor
-
Could action things quicker to stop further problems
08-Feb-2018Excellent
++
Great customer service ,kept me updated and an easy plan to follow, thank you Gregory Pennington
08-Feb-2018Excellent
++
I contacted GP after a colleague recommend them to me. I was glad she did. The friendly staff put me at ease and helped to me see that my situation could be fixed.
My circumstances changed a few years into the plan and I was able to change my payments accordingly. It's taken a while to clear my debts, but its plain sailing since GP took over dealing with my creditors.
08-Feb-2018Excellent
++
Gregory Pennington have been invaluable in fixing my debt problems. They dealt with all my creditors and ensured I was not chased by any of them. I am finally free of all debt.
07-Feb-2018Poor
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I think u have helped me but find
It really had to get through on the phone yes u call back be sometimes not at the Wright time fo me and I would like more email about my account so I can see where I'm up to as I'm not very good checking my account but I have found it very helpful and all the staff really nice
06-Feb-2018Poor
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During intial contact they couldn't do enough.
Last month I had an issue with payment.I sent various emails over 3 days and spent 3 hours on various calls trying to get thru to finance team.
On day 4 they finally returned my call but it wasn't for my issue it was to reclaim from payday lending.
I had no option but to cancel the direct debit as I couldn't speak to these people and funny enough with in 2 hrs of payment not going they were due n the phone.
I am really at the point now we're I am thinking of ditching this DMP .
4 months in and they are still negotiating with my creditors and they had 12 to do.
24-Jan-2018Excellent
++
very understanding and knowledgeable far less stressful an experience than i thought it would be
24-Jan-2018Excellent
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Weight lifted of my shoulders excellent service
21-Jan-2018Excellent
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The team has been very supportive and, above all, non-judgemental. Very clear and positive in their description of how and when and why etc.
21-Jan-2018Excellent
++
The man on the phone was very patient and empathetic towards me, despite the call taking several hours! By the end of the call I felt much better and felt able to trust their plan will solve my financial problems.
03-Jan-2018Excellent
++
They helped me with my programme.
Provided amazing support and selected a payment that was comfortable for me. People presume being in debt means being constantly broke, so did I untill I signed up for this programme I couldn't recommend them more they helped me turn my life round and now thanks to them 5 years on I'm starting 2018 debt free what a journey it's been thankyou so much you guys were amazing.
Don't feel alone when you have this amazing team to make you be able to live stress free again.
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