Gregory Pennington Reviews

94%

of our customers are pleased with our service.

PostedRatingComment (351 total reviews)
09-Jul-2019Excellent
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They took the stress out of my financial situation helping me to get back on track with life.

I would recommend to anyone struggling to seek this company.
08-Jul-2019Excellent
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Fantastic & helpful
08-Jul-2019Excellent
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Found Gregory Pennington very easy to deal with and very understanding with my situation .
08-Jul-2019Excellent
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Amazing company
08-Jul-2019Excellent
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Wonderfully kind people , listen and understand
08-Jul-2019Good
+
Yes, it's a non stress way of fixe my problems
08-Jul-2019Excellent
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Brilliant! My loans interest/charges are frozen and my loans are reducing in size.
08-Jul-2019Excellent
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Very polite, helpful * professional
08-Jul-2019Excellent
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They really helped me when I needed them. They are always in contact and everything is going on well . I can recommend them to my friends and family.
08-Jul-2019Excellent
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Brilliant service massive help since Iv had help I can sleep properly
08-Jul-2019Excellent
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Well recommended easy to speak to and they understand your situation
27-Jun-2019Excellent
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I had a great experience from start to finish and the staff are really helpful and friendly! I would recommend to anybody.
21-Jun-2019Poor
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I was told it would take a few days to close my plan and then after 2 weeks was told it could actually take 4-6 weeks. I kept getting text messages every day saying my plan was going to close even though I was trying to pay it off. I eventually paid it off yesterday and got atect this morning again! There was also confusion regarding one of my lenders, but that’s what’s I paid grogory Pennington to do, not impressed. I also got a phone call from them yesterday afternoon I Jade paid and closed my plan, saying I needed to do a review!
19-Jun-2019Excellent
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Very efficient, great customer service.
12-Jun-2019Excellent
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Well informed, very helpful and patient. Thank you Jonathan!
07-Jun-2019Excellent
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Helped me get dept free and always happy to help when contacted would recommend them to friends
07-Jun-2019Excellent
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Very happy
07-Jun-2019Excellent
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Friendly, knowledgeable staff always ready to help in any way they can.
06-Jun-2019Good
+
The service was good, especially the settlements team. I think there could be room for improvement trying to get through on the phone. For me, it was always a very long wait to speak to an advisor, regardless of what time I phoned.
This needs addressing as customers get frustrated while waiting to be dealt with. I know this is common with call centres, but due to the nature of debt management it is more frustrating.
06-Jun-2019Excellent
++
Excellent service from Luke and Heather
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