Gregory Pennington Reviews

89%

of our customers are pleased with our service.

PostedRatingComment (299 total reviews)
06-Aug-2018Good
+
Very good customer service overall. Things were put in place in a timely manner. Organised approach.
03-Aug-2018Excellent
++
Very easy to deal with
02-Aug-2018Excellent
++
Will definitely recommend Gregory Pennington to my friends
02-Aug-2018Good
+
Yes I would recommend and use hem again if needed
02-Aug-2018Excellent
++
Excellent service with excellent communications. Helped me deal with long standing debts to a very successful conclusion. Gave me clear options and realistic outcomes. Would recommend to anyone else with debt issues.
01-Aug-2018Good
+
Good service with regular communication
01-Aug-2018Excellent
++
In control and take away the worry
01-Aug-2018Poor
-
I think Gregory Pennington Ltd could be a lot better at responding to their customers. Having to wait 4 days to a week to get a response from them is not good enough. I also think the would put their customers at ease more if they could speak to people they have spoken to before rather then being passed to so many people and having to explain a stressful situation over and over again l. The percentage Gregory Pennington take in comparison to the service they offer needs to be looked at.
01-Aug-2018Excellent
++
I would definately use Gregory Pennington again. They have been so helpful in managing our debt and achieving a settlement. Every time I spoke to someone over almost 5 yeats they were friendly supportive and knowledgeable.
01-Aug-2018Excellent
++
Excellent service. Glad we contacted them for help.
01-Aug-2018Excellent
++
Amazing service and they really help you sort all your problems out and no one judges you either, many thanks x
01-Aug-2018Excellent
++
excellent service.
01-Aug-2018Excellent
++
they are really great explained everything to me simply so I could understand and have been so helpful every step of the way
01-Aug-2018Excellent
++
Excellent customer care team. Very helpful and put me at ease. Not a very nice situation to be in when your in debt and you can feel very low at times but the team are so helpful. Yes I would definitely recommend.
01-Aug-2018Excellent
++
Highly recommend great service across the board .
01-Aug-2018Excellent
++
Yes
01-Aug-2018Poor
-
Everything has taken too long. They seem very behind with things and their settlement team told me they were working at least 8 weeks behind.
01-Aug-2018Excellent
++
I cannot thank Gregory Pennington enough for their service and their professional approach to what could of been a delicate situation. Would recommend to any with financial issues.
01-Aug-2018Excellent
++
Excellent, lovely staff who got my out of the worst time of my life. Can’t thank you enough.. so straight forward to finish.
13-Jul-2018Good
+
I've been with Gregory Pennington for just short of 7 years and I can't fault them. Their staff are professional, friendly, helpful and never judge you. They took away all my fears and put a plan together that worked for me and my debtors. They have a great online site where you can keep track of your plan and can send mail into them from any of your debtors easily. My only gripe is the fee for their services but I guess you get what you pay for and it's less than the interest charges from my debtors! All I can say is thanks to them I'm now totally debt free - so that says it all. 😊
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