How to get the best broadband deal

What’s more annoying than a slow internet connection? Answer: paying too much for a slow internet connection. If you got bored waiting for this page to load, today’s blogpost is for you. Read on to find out how to get the best broadband speed for the best price.

How much are you paying - really?

Check your bills over the last few months. What are you paying for broadband, line rental and phone calls? Were you on a promotional deal that’s run out? Have you been charged for going over your allowance? Would a different package better suit your needs? Check when your current contract is due to expire and be ready to look elsewhere for a better deal.

What type of broadband do you need?

Before looking for a new deal, think about how you use the internet and what you need from your broadband. Do you travel a lot? Maybe you need mobile broadband. Do you love to stream movies and TV? You might need unlimited broadband. And if there are a number of you in the house – all streaming at the same time – consider upgrading to superfast fibre broadband.

On the other hand, if you only use the internet to check your emails (and read our blog posts!) make sure you’re not paying for more usage than you need.

Compare prices

There are plenty of places to compare broadband services. Visit Ofcom’s website for a list of accredited price comparison websites.

When you’re using a price comparison site, the first thing it will ask for is your postcode. This is because where you live could affect what kind of broadband is available to you.

When you’re using a price comparison site, the first thing it will ask for is your postcode. This is because where you live could affect what kind of broadband is available to you.

A few things to bear in mind:

  • not all broadband options will be available in your area
  • the speed you’ll see advertised is the top speed possible. Providers only have to serve 10% of their customers with their top speed so, in theory, 90% of their customers could be getting slower speeds.
  • you’ll almost certainly be required to have a landline. Most broadband providers will use the BT telephone line that runs into your house to deliver your broadband, so you have to have an active phone line. Check whether the price of the line rental is included in the overall price for the broadband. Virgin Media is the only major provider that provides landline-free broadband. Have a look at their deals, if this is what you’re after – but you should still compare all your options, to make sure you’re getting the best price.

Don’t be afraid to haggle

If you see a better deal elsewhere, call your current provider, tell them you’re thinking about switching, and see whether they will match the price. Even if you see an attractive deal your current provider is offering to new customers only, it’s worth asking whether they can do anything better for you. A lot of the time providers are willing to be flexible on price, if it means keeping a customer. But if they can’t match their competitor on price and speed, be prepared to switch!

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