Find out how we keep your personal information safe

It seems that how companies use customers’ personal information is never out of the news: just think of the recent headlines about Facebook. But the good news is that, on the 25th May, new rules came into force that mean companies and organisations that you chose to share your data with have to do more to protect it, and you have more rights.

The new rules are called “GDPR” and, whilst they originated in the EU in the UK they are incorporated into the Data Protection Act (2018) which came into effect in May.

We’ll explain all you need to know about GDPR, and how this changes how we use your personal data.


What is GDPR?

The GDPR rules are all about how companies can use your ‘personal data’. Your personal data is any information about you. This includes your name, your phone number, where you live or your email address as well as information about you finances, health, politics and even sexuality.

The rules cover a wide range of things including how long organisations can keep your data, how they can (and can’t) use it, your rights to access the data organisations hold about you, and how and when firms can send you marketing materials.

You probably had a blizzard of emails during May from companies that hold your data explaining how they were changing their policies to incorporate the new rules.

What Gregory Pennington is doing for GDPR

You trust us to help you look after your money but also to keep your personal data safe. We’re making sure we do just that.

In April we wrote to you to tell you about some updates to our Terms and Conditions. This is so we can make the changes we need to for GDPR. If you are a customer that joined us from Harrington Brooks, then these changes were incorporated in the new Terms & Conditions we sent you too.

You can also read our helpful guide on How we use your personal information to find out what we do with your details. It tells you why we need certain personal details from you, how we use them and the types of companies we’ll share them with.

Changes when we speak to you

When we complete your Annual Review with you we will usually ask you to confirm your contact details, so we can keep our records up to date. At the same time we’ll also confirm whether or not you are happy for us to send you marketing material. You don’t have to wait until a review though - you can opt in (or out) of getting marketing from us whenever you want. Drop us an email, a text or give us a call and we’ll make sure we update our records.

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