Banks warn of bogus email thefts

People who receive emails requesting bank account information and personal details have been urged not to respond as they are likely to be from bogus companies.

The British Bankers` Association (BBA) has warned that banks and building societies will never contact customers through emails in this way and that all such correspondence should be avoided.

As a result of such emails, the number of so-called phishing attacks - where personal details are stolen for financial gain - increased by nearly 45 per cent between 2005 and 2006, figures from the UK payments association Apacs show.

A spokesman for the BBA said: "Normally these emails will divert you to a replica of a bank`s website and they can look almost identical. So it`s just important to remember that a bank will never email you asking you for your personal details in that way."

The BBA is the principal trade association for banks operating in the UK.

Need expert help with your debts? Try our debt solution finderFind your solution
  • 0800 161 3516
  • 0161 605 4824

Articles home

Top of page

Debt solution finder

Answer a few simple questions and we'll help you find your debt solution

£2,000
Go to next step

To help us find your solution please tell us some more about you

Go to final step

Just a few more details before we calculate your results

Agree to the privacy policy
Please remember, our debt solution finder is just an information tool. One of our advisors will be in touch to answer any questions you may have and offer you more personalised advice on how to resolve your debt problems.
About us

We've been helping people get out of debt for almost 20 years. Read more about what we do and the charities we support.

Read more
Fees & key info

Read more about the fees involved with each of the solutions we provide.

Download the Insolvency Service guide to dealing with creditors.

Conditions Apply. Repaying your debt over a longer period of time can increase the total amount to be repaid. Your ability to obtain credit will be affected in the short term and may also be affected in the medium to long term. Fees are payable when continuing service is provided.
Our awards

Every month we help 1000s of people to get out of debt. We are proud of the service we provide and of the awards we've received.

Read more
Top 5 tips for
beating debt

Read our top 5 expert tips on how to beat debt and deal with your lenders.

Read more