OFT issues guidelines on mental health and debt

Debt is a really common phenomenon in the current economic climate and there is growing evidence that debt and mental health problems are linked. The truth is that mental health problems can be a reason for, and a symptom of, being in debt.

Those who lack the capacity to make informed decisions because of mental health problems can find themselves with debt that they can't afford. The Office of Fair Trading (OFT) recently issued guidance to lenders and recommends lenders take responsibility for assessing the mental capacity of anyone who applies for credit.

Similarly, being in debt, or having debt problems, can cause mental distress, such as depression and anxiety. It is reported in The Independent today that research by the Consumer Credit Counselling Service (CCCS) indicates that nearly nine in ten of the people it helps with 'significant debt problems' appear to be suffering with some kind of mental distress, such as depression and severe anxiety. CCCS recommends these people seek help from their GP.

Banks are taking the issue seriously and are now setting up special 'mental capacity and health units' within debt collection teams to avoid unfair lending or debt collection practices towards those with mental health issues.

A spokesperson for debt management company Gregory Pennington commented: "If debt is causing you emotional distress, talking about the problem could relieve some of the burden. A debt expert will be able to offer guidance on the next steps you could take to get out of debt."

Need expert help with your debts? Try our debt solution finderFind your solution
  • 0800 161 3516
  • 0161 605 4824

Articles home

Top of page

Debt solution finder

Answer a few simple questions and we'll help you find your debt solution

What is your total debt?

£2,000

Just a few more details before we calculate your results

Go to final step

To help us find your solution please tell us some more about you

We just need a few more details

Agree to the privacy policy
Please remember, our debt solution finder is just an information tool. One of our advisors will be in touch to answer any questions you may have and offer you more personalised advice on how to resolve your debt problems.
About us

We've been helping people get out of debt for almost 20 years. Read more about what we do and the charities we support.

Read more
Fees & key info

Read more about the fees involved with each of the solutions we provide.

Download the Insolvency Service guide to dealing with creditors.

Conditions Apply. Repaying your debt over a longer period of time can increase the total amount to be repaid. Your ability to obtain credit will be affected in the short term and may also be affected in the medium to long term. Fees are payable when continuing service is provided.
Our awards

Every month we help 1000s of people to get out of debt. We are proud of the service we provide and of the awards we've received.

Read more
Top 5 tips for
beating debt

Read our top 5 expert tips on how to beat debt and deal with your lenders.

Read more